Our team
The people building QuestRock.
Leadership, origination, processing, and closing — the people who take a file from first conversation to the table.
Bill Medley
Managing Partner
NMLS #33054
Bill Medley is a distinguished leader in the mortgage and financial services industry, widely regarded as a master in his field. As the Founder of QuestRock, Bill has dedicated his career to revolutionizing the mortgage process, ensuring clients receive not only expert advice but also seamless, results-driven solutions tailored to their unique needs. With over 25 years of experience, Bill has built an unparalleled reputation for excellence. As the Founder and CEO of BayRock Mortgage Corporation, he spearheaded groundbreaking marketing strategies and innovative lending solutions, leading the company to surpass $1.8 billion in annual wholesale and retail originations. His strategic insight and deep industry knowledge have set new benchmarks for success in the mortgage space. Beyond QuestRock, Bill has served as Senior Managing Director for both Magnolia Bank and Great Plains National Bank, further solidifying his status as a thought leader in mortgage lending. His expertise extends beyond transactions—Bill is a mentor, an industry innovator, and a visionary who is reshaping how mortgage services are delivered. Bill's passion for empowering clients with the best financial opportunities is matched by his unwavering dedication to his family. He and his wife Rachel cherish the blessings of raising three wonderful daughters. His leadership, experience, and relentless drive continue to shape the future of mortgage lending, making him a trusted and highly respected expert in the field.
Full profileRay Conway
Partner and Senior Vice President
NMLS #33054
Ray Conway brings an unmatched passion and expertise to the mortgage industry. As Senior Vice President of QuestRock LLC, he spearheads initiatives that cement the company's position at the forefront of the financial services industry. With years of experience in loan origination, sales strategy, and team leadership, Ray has built a reputation as a top-performing mortgage advisor dedicated to helping clients achieve financial success through homeownership. With a strong background in mortgage lending and financial services, Ray specializes in structuring solutions that work for every client, whether they are first-time homebuyers, seasoned investors, or self-employed entrepreneurs navigating the complexities of mortgage financing. His ability to analyze market trends, provide personalized advice, and execute strategic loan solutions has earned him recognition as a trusted industry leader. His results-driven approach has also been acknowledged through high levels of annual revenue growth, top sales performance, and long-term customer relationships. Additionally, Ray has been instrumental in training and mentoring high-performing teams, receiving numerous awards for sales leadership, team-building, and employee satisfaction. Ray's dedication extends beyond the office—he is a devoted family man who values strong relationships, both professionally and personally. He is married to the love of his life, Jennifer, and together they are blessed with four wonderful children: Ray, Adeline, Anniston, and Ellie. His relentless drive, industry expertise, and commitment to excellence continue to make a lasting impact on the mortgage industry and the lives of the clients he serves.
Full profileNikk Smith
Assistant Vice President
NMLS #1657591
Nikk Smith is a seasoned mortgage professional with years of experience helping homeowners and prospective buyers navigate the lending process. With a deep understanding of mortgage financing, he specializes in providing innovative solutions that cater to a wide range of borrowers, from first-time homebuyers to experienced homeowners looking to refinance or expand their real estate portfolio. As a leader at QuestRock, Nikk is committed to transforming the mortgage experience through cutting-edge technology, streamlined operations, and a client-first approach. His extensive industry knowledge ensures that borrowers receive a seamless and efficient process tailored to their financial goals. By staying ahead of industry trends and leveraging the latest mortgage tools, he helps his clients navigate an ever-changing lending landscape with confidence. Nikk thrives on bringing people together and fostering collaboration, believing that success is built on strong relationships and teamwork. He is passionate about mentoring aspiring mortgage professionals, sharing his knowledge, and cultivating a culture of continuous learning and growth. His ability to scale operations, implement innovative solutions, and create lasting relationships has made him a key figure in the mortgage industry. Beyond his professional endeavors, Nikk is deeply invested in personal growth and community involvement. He enjoys playing golf, making music, and engaging in creative projects that challenge him to think outside the box. Whether refining his skills on the golf course, composing music, or brainstorming new ways to improve the mortgage experience, Nikk approaches every aspect of life with enthusiasm and a drive for excellence. His commitment to providing top-tier service, combined with his ability to adapt and innovate, ensures that his clients receive not just a loan but a long-term financial strategy that helps them achieve their dreams.
Full profileKerry Rockey
Processing Manager
With over 30 years of experience in the mortgage industry, Kerry Rockey is a true expert in loan processing, guiding clients and loan officers alike through the intricate steps of securing home financing. She has worked in nearly every role within mortgage operations—receptionist, set-up specialist, junior processor, junior underwriter, closer, and senior loan processor—giving her a rare and comprehensive perspective on the entire loan journey. Kerry's passion lies in ensuring that every client experiences a smooth and stress-free loan process. She thrives on problem-solving and has a deep understanding of the ever-evolving mortgage landscape, helping clients navigate one of the most significant financial decisions of their lives. Her ability to collaborate with investors, lenders, and partners ensures that loans move efficiently from application to closing, providing peace of mind for every borrower. Beyond her professional achievements, Kerry is a devoted wife and mother. She has been happily married for 24 years and cherishes the joy of raising two wonderful children, along with a beloved dog and cat. Her commitment to family and community extends into her work, where she treats every client with the same care and dedication she would her own loved ones. Kerry's passion for mortgage lending is matched only by her love for helping others achieve their dream of homeownership. She finds deep fulfillment in knowing that her work makes a real difference in people's lives, turning aspirations into reality. Her unwavering commitment, extensive knowledge, and heart for service make her an invaluable part of the QuestRock team.
Full profileSteve Metz
Closing Manager
With over 20 years of experience in mortgage operations, Steve Metz is the backbone of QuestRock's seamless and efficient loan closing process. His deep understanding of the intricacies involved in lending ensures that every transaction moves smoothly from approval to final closing. Steve's expertise lies in fostering strong relationships with investors, partners, and service providers, creating a network that enhances the mortgage experience for every client. Steve is known for his exceptional attention to detail and his ability to see the bigger picture, ensuring that every step in the loan process aligns with the overall success of the transaction. His problem-solving skills and industry knowledge make him an invaluable resource to both clients and colleagues alike. His ability to anticipate potential obstacles and proactively address them ensures that QuestRock's closing process remains efficient, accurate, and stress-free for borrowers. Beyond his professional accomplishments, Steve enjoys swimming, hiking, and reading. A passionate musician, he finds joy in creating and playing music, bringing the same level of dedication and creativity to his personal interests as he does to his role at QuestRock. He believes that strong relationships and open communication are essential for success in both work and life, and he continually strives to build meaningful connections with his team, clients, and partners. Steve's commitment to excellence, combined with his unwavering focus on client satisfaction, makes him an integral part of QuestRock's success. His expertise, leadership, and ability to navigate the complexities of the mortgage industry set him apart as a trusted expert and a driving force behind smooth and successful closings.
Full profile